Privacy Policy

Last Updated: October 8, 2025

Introduction

Parallax AI, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered conversation platform.

1. Information We Collect

We collect various types of information to provide and improve our services:

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send transaction notifications
• Respond to your requests and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

3. Data Security

We implement industry-standard security measures including encryption, access controls, and secure infrastructure to protect your data. However, no method of transmission over the internet is 100% secure.

4. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Conversation data may be retained to improve our services unless you request deletion.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access, review, and export your personal information and conversation history
• Update your account information at any time
• Request deletion of your account and associated data, subject to legal retention requirements
• Receive your data in a structured, commonly used format
• Opt out of marketing communications and certain data collection activities

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies for authentication, security, preferences, and analytics. You can control cookies through your browser settings. For detailed information, please see our Cookie Policy.

5. Third-Party Services

Our service may integrate with or rely upon third-party services, including AI model providers. We are not responsible for the availability, accuracy, or content of these third-party services.

8. International Data Transfers

If you access our service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. We take steps to ensure adequate protection of data transferred internationally.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. The "Last Updated" date at the top indicates when changes were last made. Your continued use after changes constitutes acceptance.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: